The Profile page in the Orb App allows you to manage your personal information, access support resources, verify your identity, and update key account settings. It also serves as the entry point to the Help Center and Settings pages.
Accessing the Help Center
To access support resources directly from the app:
Open the Profile tab.
Tap the Help Center button near the bottom of the screen.
This will open the Help Center where you can find guides, troubleshooting steps, and FAQs.
Accessing the Settings Page
From the Profile page, tap the Gear icon at the corner of the screen to open your settings.
Adding a Phone Number
If you have not yet added a phone number to your account, you will see an Add button next to the phone number field.
To add your phone number:
Tap Add next to the Phone section.
Enter your phone number and confirm the correct country code.
Tap Continue.
Enter the SMS verification code sent to your number.
Tap Continue to complete setup.
Once verified, your phone number will appear in your Profile.
Adding or Updating Your Profile Picture
To upload or change your profile picture:
Tap your initials or current photo at the top of the Profile page.
Choose to take a new photo or select one from your library.
Ensure you grant the app permission to access your camera or photos.
After selecting a photo, you can Save or Edit it.
Editing options include replacing the photo, retaking it, or deleting it.
Tap Save to finish.
Using QR Codes to Verify Identity
The Profile page allows you to identify yourself as a Community Operator, or verify other Operators using QR codes.
To show your identity QR code:
Tap the QR code icon in the top-left corner of the Profile page.
Your personal QR code will appear—other Operators can scan this to confirm your identity.
To verify another Operator's QR code:
- Tap Scan QR code on the same screen where your QR code appears.
Scan their displayed code.
- Once their code is scanned, you should see confirmation details on your screen.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.