The Settings section of the Orb App allows you to update your personal information, connect your wallet, link your World ID, change your language, manage notifications, and update your security preferences such as your password and two-factor authentication (2FA).
You can find all of these options by tapping the gear icon in the top-right corner of the Orb App.
You can follow the instructions below to easily carry out each of these actions in your account settings.
Personal Information
You can update your name, email, phone number, and profile photo.
To edit your personal info:
Tap the field you wish to update.
Make your changes and tap Save.
A green banner will confirm that your information has been updated.
To update your profile photo:
Tap your profile picture.
Choose Take photo, Upload from library, or Delete photo.
Save your changes.
Wallet Settings
To view your linked wallets:
Go to Settings and tap on Wallet.
You’ll see a list of connected wallets, or an empty state if no wallet is linked yet.
To link a new wallet:
Tap Add wallet.
Select the wallet app you wish to connect (World App or other supported wallets).
Once linked, it will appear in your wallet list.
To hide or show the wallet balance:
If you’d like more privacy while using your device, you can hide your wallet balance by following these steps:
Go to Settings and look for Hide wallet balance.
Toggle ON to hide the balance, or OFF to display it again.
This only affects what you see on your device (not your payout wallet).
World ID
You can link your verified World ID to your Orb App account.
To link World ID:
Go to Settings, then select World ID.
Tap Sign in with World App.
If World App is installed, you’ll be redirected to complete the connection.
After finishing, you’ll automatically return to Orb App with a “Verified” status shown on the screen.
If World App is not installed, you’ll see a message prompting you to install it before continuing.
Two-Factor Authentication (2FA)
You can secure your account by enabling 2FA either through an authenticator app or a phone number.
Enable 2FA Using an Authenticator App
Go to Settings, then tap Two-factor authentication.
Tap Set up with Authenticator app.
Copy the setup code and add it to your authenticator app.
Enter the 6-digit code generated by the app.
You’ll see a confirmation banner once enabled.
Enable 2FA Using Your Phone Number
Go to Settings, then tap Two-factor authentication.
Tap Add phone number.
Enter your SMS verification code.
Use the newest code received if you request multiple.
Backup Code
After enabling 2FA, you’ll receive a backup code you can use if you lose access to your phone or authenticator app.
Copy the code and store it safely
Tap I’ve saved the code to finish
If you lose access and don’t have your backup code, you may become locked out.
Changing Your Password
Go to Settings, then select Password.
Enter your current password.
Enter and confirm a new password.
Tap Save.
Notifications
You can allow or disable notifications from Orb App.
Go to Settings and tap on Notifications.
Turn the toggle ON or OFF.
This affects whether your device receives notifications from the app.
Language
You can change the apps display language.
Go to Settings and tap Language.
Select your preferred language.
Tap Save.
A banner will confirm your language has been updated.
Analytics
You can choose whether to share anonymous analytics to help improve the Orb App.
Go to Settings and open Analytics.
Toggle ON or OFF.
If enabled, a banner will display “Analytics enabled”.
Troubleshooting
Here are some common issues you might encounter and their suggested troubleshooting action:
| Issue | Possible Cause | Action |
| Settings not saving | Connectivity or invalid fields | Check your connection, close and reopen the app, try again |
| Cannot edit company or wallet information | You are not an Owner/Admin | Contact your team Admin/Owner |
| World ID not linking | World App not installed or connection interruption | Install World App and retry |
| Wallet not linking | Wallet app not installed or not unlocked | Install/unlock the wallet app and retry |
| 2FA code rejected | Wrong/expired code or device time mismatch | Use the most recent code and ensure the device's time is automatic |
| Not receiving notifications | Disabled in app or in your device settings | Check both app and phone notification settings |
| Language not updating | App not refreshed | Completely close and reopen the app. |
Contact our Support team if none of the steps above resolve the issue.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies arise.