QR Codes
Why isn't my QR code scanning?
If you're having trouble scanning your QR codes (WiFi, hotspot, and Operator QR codes), please note the following best practices:
Make sure that the entire QR code is visible.
This means that there should be some white spaces on the outer edges. Do not zoom in and cut off the edges of the QR code.
Increase the brightness on your device's screen.
Most of the time, QR codes won't scan if the screen brightness is not high enough.
Have the QR code positioned directly in front of the correct camera.
The camera on the Orb that reads QR codes is the one with the three dots on the black surface.
Position the QR code and the Orb so that they are not in direct sunlight.
Make sure that there are no reflections on any screens that will prevent the QR code from being read.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the English version of the article if any discrepancies occur.
Essential QR Codes
This guide provides operators with the main QR codes used to reset WiFi, connect to networks, and perform test signups. Each section includes when to use the QR code, what it does, and the steps to follow.
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WiFi Reset QR Code
What it does:
Clears all saved WiFi networks from the Orb.Use this when:
Switching the Orb to a different WiFi network.
Troubleshooting recurring connectivity issues.
How to use it:
Power on the Orb and wait until the startup sequence is complete.
Once the Orb is online and ready, show the WiFi Reset QR Code to the Orb.
The Orb will erase its saved WiFi configurations and prompt you to connect to a new network.
Sample QR Code:
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WiFi QR Code
What it does:
Connects the Orb to a WiFi network using a QR code.Use this when:
Setting up an Orb for the first time.
Connecting to a new WiFi network.
Reconnecting after performing a WiFi Reset.
Option A: Generate WiFi QR Code from the Orb App
Open the Orb App.
Tap Devices.
Select the Orb you want to connect.
Tap Connect to network.
Select WiFi.
Tap Add New.
Enter the network name (SSID) and password.
Tap Confirm to generate the QR code.
Show the QR code to the Orb and wait until it connects.
Option B: Generate WiFi QR Code Outside the Orb App
You can also generate a WiFi QR code manually:
Go to QiFi (qifi.org).
Enter the SSID, password, and encryption type.
Generate the QR code.
Display the code to the Orb.
Wait for the Orb to confirm the connection.
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Test Signup QR Codes
What they do:
Simulate the signup flow to test Orb performance and verify that all steps work correctly.Use this when:
Running test signups during setup or troubleshooting.
Verifying that the Orb can process operator and user input.
Testing biometric capture functionality.
How to use them:
Show the Operator Test QR Code to simulate operator credentials.
Show the User Test QR Code to simulate user credentials.
Complete the biometric capture process as usual.
Sample Operator Test QR Code:
Sample User Test QR Code:
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if there are any discrepancies.